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25%
off for the first year — applied at checkout
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Pricing

Usage pricing based on ticket volume

No expensive per agent or per resolution fees

Monthly
Annual
20% OFF
Flexivity AI Help Desk for Zendesk®
Flexivity AI Help Desk for osTicket
Use Case Focused Demo - TerminalAI Webflow Template
Starter
$199
/month
billed annually
$0.030
 / token overage
Includes:
  • 10000
     tokens / month
  • 2
     instances
  • 6
    months data retention
  • Full functionality
  • 30 day trial
  • Standard support
Get Started
Use Case Focused Demo - TerminalAI Webflow Template
Growth
$199
/month
billed annually
$0.030
 / token overage
Includes:
  • 25000
     tokens / month
  • 2
     instances
  • 6
    months data retention
  • Full functionality
  • 30 day trial
  • Standard support
Get Started
Use Case Focused Demo - TerminalAI Webflow Template
Business
$199
/month
billed annually
$0.025
 / token overage
Includes:
  • 50000
     tokens / month
  • 5
     instances
  • 12
    months data retention
  • Full functionality
  • 30 day trial
  • Standard support
Get Started
Use Case Focused Demo - TerminalAI Webflow Template
Enterprise
Contact Sales
Includes:
  • Custom token limits
  • Custom instance limits
  • 12
    months data retention
  • Full functionality
  • 30 day trial
  • Standard support
Contact Sales
Use Case Focused Demo - TerminalAI Webflow Template
Starter
$199
/month
billed annually
$0.030
 / token overage
Includes:
  • 10000
     tokens / month
  • 2
     instances
  • 6
    months data retention
  • Full functionality
  • 30 day trial
  • Standard support
Get Started
Use Case Focused Demo - TerminalAI Webflow Template
Growth
$199
/month
billed annually
$0.030
 / token overage
Includes:
  • 25000
     tokens / month
  • 2
     instances
  • 6
    months data retention
  • Full functionality
  • 30 day trial
  • Standard support
Get Started
Use Case Focused Demo - TerminalAI Webflow Template
Business
$199
/month
billed annually
$0.025
 / token overage
Includes:
  • 50000
     tokens / month
  • 5
     instances
  • 12
    months data retention
  • Full functionality
  • 30 day trial
  • Standard support
Get Started
Use Case Focused Demo - TerminalAI Webflow Template
Enterprise
Contact Sales
Includes:
  • Custom token limits
  • Custom instance limits
  • 12
    months data retention
  • Full functionality
  • 30 day trial
  • Standard support
Contact Sales
* Standard Support — email support, 8×5 Mon–Fri, next business day response. Premium Support (24×7 Critical response, dedicated Slack channel) available as an add-on for Business and Enterprise customers. Contact us for details.

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FAQs

Common questions

Is there a free trial?

Yes — every plan includes a 30-day free trial. Credit card required at signup; cancel anytime before the trial ends to avoid charges.

How do I purchase Flexivity?

Even though you install the free Flexivity app from the Zendesk Marketplace, you sign up for service directly with us at flexivity.ai. For osTicket, you'll get the plugin from us as part of your subscription. Paddle handles billing, invoicing, and taxes.

Does Flexivity work with self-hosted osTicket?

Yes. Flexivity is cloud-only — we don't offer on-premise deployments — but we connect to self-hosted osTicket two ways: directly if your instance is internet-reachable, or through agent software that bridges the connection without requiring inbound firewall rules.

How is my data protected?

Your customer data stays yours. We redact personal information before processing, never use your data to train third-party AI models, and encrypt everything in transit and at rest. Full security details are available on request.

What if Flexivity suggests a wrong answer?

Agents are always in control. Flexivity suggests; agents decide. Every suggestion comes with a confidence score, and agents can edit, replace, or ignore any recommendation.

Have more questions?

Get in touch and we'll respond within one business day.

Get in touch