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Oct 19, 2026
Change is in the air: Actions, Data Connectors, and Procedures
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Oct 21, 2026
The agent co-pilot: Native to your help desk, built around context
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Sep 29, 2026
Progressive Autonomy in practice: Setting the AI's boundary, class of tickets at a time
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Sep 28, 2026
New in Flexivity: The AI now reads from your docs site and your PDFs, too
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Sep 29, 2026
Progressive Autonomy: A third option for AI in customer support
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Sep 22, 2026
New pricing: one simple price per conversation
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